Refund policy
At Quickit Co, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
You may request a return within 30 days of receiving your order.
To qualify for a return, the item must:
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Be unused and in its original condition.
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Be in the original packaging.
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Include all accessories and documentation (if applicable).
Certain items cannot be returned due to hygiene or safety reasons, including personal care products, intimate items, and customized products unless they arrive damaged or defective.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Return Shipping
If the return is due to a defective, damaged, or incorrect item, Quickit Co will cover the return shipping cost.
For returns due to a change of mind, customers are responsible for return shipping costs.
Order Cancellations
Orders may be cancelled within 12 hours of purchase. After this period, orders may already be in processing and cannot be cancelled.
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: support@quickitco.com